CCTV Remote Monitoring & Video Verification
Our Alarm Receiving Centre (ARC) possesses the capability to receive CCTV alarms and images from a diverse range of technologies. Operating on an advanced monitoring platform, we can seamlessly connect to over 60 different types of CCTV equipment, including popular brands like Axis, Ajax, Dahua, Davantis, Avigilon, Hikvision, Honeywell, Videcon, Xtralis, Adpro, and RSI Videofied.
Beyond being just an ARC, our team includes in-house technical support specialists who assist installers in system setup and signalling to our receivers. We provide valuable pre-sales advice for new systems, guiding you on suitable equipment for your application.
Web portal for engineers and clients
All our CCTV operators hold SIA licenses and undergo thorough training. Systems are monitored beyond industry standards, with daily tracking of operator response times and call handling to ensure a consistently high level of service.
For convenient remote access, we offer a web portal for both engineers and clients. This portal facilitates tasks such as putting systems on test, checking signal history, modifying keyholder details and schedules, conducting reporting, and checking site logs, all instantly updated on our live system. Live camera views are accessible through our engineer portal for quick and convenient monitoring.
Activation reports can seamlessly integrate with your CRM or back-office management system, importing directly into programs like Cash for Windows and Alarm Master. For more details, feel free to consult our technical team. All calls are recorded and retained for a minimum of 3 months, ensuring transparency and accountability.
CCTV Visual Verification
Many fire brigade authorities will not respond to fire alarm activations from automatic detection without it being verified. Usually this would require a person to provide this information. With a link to your CCTV cameras we can provide a visual verification of any fire alarms to provide a speedy response to fire events.
We can also use CCTV to verify many types of events including Intruder Alarms, sprinkler alarms, thermal temperature alerts, pre alarms.
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