24/7 CCTV Maintenance Checks - Britannia

Checking the status of your CCTV system 24/7

Protect your people, assets, customers, and property

By automatically checking the status of your CCTV systems 24/7 we ensure they are operational when you need them most

Our rapid response team proactively resolved Faults, Tampering, or Vandalism – before they become critical

Security System Maintenance

AUTOMATED CHECKS

  • 24/7 Remote Checking
  • Automated fault reporting
  • Reduced system downtime

RAPID RESPONSE

Immediate fault notification

Proactive remote response

Targeted visits if required

Disaster Recovery
Disaster Recovery, Rack Space, Operator Space

CUSTOMER REPORTS

  • Daily System Status emails
  • Reports by region or site
  • Live status web pages

Why 24/7 Proactive Maintenance?

  • Issues with security systems could be putting your people, assets, customers, and property at risk if they are not detected and rectified in a timely manner.
  • Traditional annual maintenance can leave users vulnerable if an issue occurs between service visits, relying on someone to report them – often after an incident has occurred.
  • Our 24/7 Proactive CCTV Maintenance ensures your CCTV systems are working and fit for purpose when you need them most.

24/7 peace of mind

We check your CCTV systems every hour of every day, so faults and issues can be detected and resolved in a timely manner – before they become critical

Your systems are automatically checked for faults, tampering, and vandalism which affect their performance, including:

System Connection Check

Camera Failure Check

Recording Check

Record Duration Check

Time Accuracy Check

Image Integrity Check

System Restart Check

Latest Software Check

What is 24/7 Proactive Maintenance?

Our unique automated CCTV checking service gives you the peace of mind that your CCTV systems are always operational. By targeting systems identified with issues, we can reduce system downtime and your security risks.

How does it work?

It works by automatically connecting to your CCTV systems remotely every hour and retrieving diagnostic and operational information.

This information is automatically analysed and issues are reported to our service team, who verify and fix them remotely where possible, or schedule a service visit to your site.

Live Status Page

You are provided with a web link to see the live status of your own sites on your phone, tablet, or browser.

Works with systems behind firewalls

Our maintenance solution works even if your CCTV systems are behind a firewall, on a corporate network, or where there is no direct connection to the system.

Scalable maintenance service

Our 24/7 Proactive CCTV Maintenance service is scalable to monitor an unlimited number of sites, so whether you have a handful or thousands of sites, your CCTV systems can be checked and maintained proactively.

Benefits:

  • Issues are detected automatically
  • More effective CCTV maintenance
  • Targeted service visits
  • Reduced system downtime
  • Daily system status reporting
  • Live web page view

Image Integrity Checks

On compatible systems, the integrity of the images can be checked automatically.

We are alerted if your cameras have been tampered with, obscured, moved, are out of focus, or too bright or dark.

Daily Status Report

You can receive a Daily Status Report email which shows a ’snapshot’ status of all your sites in one email.